Terms of service

TERMS OF SERVICE

1. General Information

Welcome to TwirliBaby™.

By accessing or purchasing from our website, you agree to these Terms of Service and the policies published on our online store.

This website is operated under the TwirliBaby™ brand by [INSERT LEGAL BUSINESS NAME].

For assistance, contact twirlibaby@gmail.com.

2. Products and Services

TwirliBaby™ offers products designed to make everyday life easier for parents and their little ones.

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.

Product colors and appearance may vary slightly depending on screen settings.

All products should be used according to their instructions and with appropriate adult supervision.

3. Orders and Payments

By placing an order, you confirm that the information provided is accurate and complete.

All prices and applicable charges will be displayed before checkout.

We reserve the right to cancel orders in cases of suspected fraud, payment issues, or genuine pricing errors, subject to applicable law.

If an order is canceled after payment, any amount charged will be refunded.

4. Shipping and Delivery

Our estimated order processing time is 1–3 business days.

Estimated shipping time is 9–13 business days after dispatch.

Delivery times may vary depending on your location, carrier conditions, customs procedures, and public holidays.

For more information, please consult our Shipping Policy.

Your statutory rights concerning delivery delays remain unaffected.

5. Returns and Refunds

Your satisfaction matters to us.

TwirliBaby™ offers a 90-Day Money-Back Guarantee, allowing eligible customers to try the product and request a refund if they are not satisfied.

Return shipping costs and eligibility conditions are explained in our Refund & Return Policy.

This voluntary guarantee does not limit your statutory consumer rights.

6. Intellectual Property

All website content, including logos, product descriptions, photographs, graphics, and designs, belongs to TwirliBaby™ or its respective rights holders.

Unauthorized copying, reproduction, or commercial use is prohibited without written permission.

7. Acceptable Use

Users agree not to engage in fraudulent, unlawful, or harmful activities when using our website.

Any attempt to disrupt website functionality, compromise security, or misuse our services is prohibited.

8. Limitation of Liability

We make reasonable efforts to maintain a reliable and secure shopping experience.

However, we cannot guarantee uninterrupted website availability.

To the extent permitted by applicable law, TwirliBaby™ is not responsible for disruptions or losses caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or restricts liability or consumer rights that cannot legally be limited.

9. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection legislation.

10. Applicable Law

These Terms are subject to applicable laws and regulations.

Mandatory consumer protection rights, including those applicable in the customer's country of residence, remain unaffected.

11. Changes to These Terms

TwirliBaby™ may update these Terms of Service when necessary.

Updated terms will be published on our website. Changes will not retroactively reduce rights applicable to completed purchases.

12. Contact

For questions about these Terms of Service, please contact:

TwirliBaby™

Email: twirlibaby@gmail.com